098d0ed0c0d24180f849b

General Virtual Assistant / Adminisrative Assistant

75 ID PROOF
Timeproof:
EXPECTED SALARY
Php 50,000.00/month
( $1,006 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
30 hrs/wk
( $7.75 USD/hr )
EXPERIENCE OVERVIEW
A trained virtual assistant with over 10 years of administrative support, customer service and HR service experience in international and multicultural settings
BASIC INFORMATION
Age:
41
Gender:
Female
Location:
Carmona, Cavite
Tests Taken:
IQ
Score:  125

DISC
Compliance:15
Dominance:47
Influence:19
Steadiness:19

English
 C2(Advanced/Mastery)
Last Active:
2020-10-31
Member Since:
2020-08-03
SKILL SUMMARY

- Administrative and Office Support, Customer Service, Email Support, Phone Support and Transcription experience

-  Trained General Virtual Assistant
  
- More than 10 years of professional experience in providing HR services and administrative support in international and muticultural settings in a managerial capacity

- Possess excellent employee relations and conflict resolution, coaching, communications and leadership skills

- Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes

- Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation

- Ability to follow tight schedules and multitask to avoid any delay in work

- Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings

- Highly computer-literate performer with extensive software proficiency covering wide variety of applications including - Google Tools, Microsoft Office, Excel, Canva, Trello, Asana, Hootsuite, Dropbox, Zoom, Googlemeet

- Ability to work patiently and confidently under the most extreme stressful situations

- Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts

- Consistently noted by supervisors for outstanding job performance, accuracy, efficiency and timely completion of all assignments

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Travel Planning
  • Speaking
  • Writing
  • Customer Support
  • Email Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I am a trained virtual assistant with 14 years of office and administrative support experience with Carnival Cruise Line working previously as an HR Services Manager. I have started as Hotel Admin Coordinator which is basically the Executive Assistant to the Hotel Director, Guest Services Manager and Food Ops Manager and also in charge of preparing port papers for ship clearance. I moved to HR Services (crew office) which mainly provides 1st level Employee Relations support including crew accomodation, manning budget, workplace conflict, crew travel arrangement, passport management and crew onboarding and repatriation. I was also in charge of liaising with Customs and Immigration officials at various foreign ports including US Customs and Border Protection (CBP) to ensure a smooth and positive crew embarkation and debarkation experience.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I am very proficient in written and spoken English. 

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Editing Proofreading

Customer Service & Admin Support
EXPERIENCE

I have 1 year BPO experience as Email Support prior to my cruise ship career. My previous job entails providing crew service which is also customer support.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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