Dedicated and detail-oriented customer service professional with over
years of experience in service desk support, healthcare customer service, and virtual healthcare administration. Skilled in managing customer inquiries, troubleshooting access and technical issues, and maintaining accurate and confidential records. Experienced in handling healthcare insurance accounts, processing payments, managing authorizations and referrals, and organizing critical documentation such as lab results and insurance records. Proven ability to communicate effectively with clients and internal teams while ensuring timely resolution of issues. Committed to delivering high-quality service, maintaining data security, and supporting efficient business operations.Please contact me through my
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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