Operations & Administrative Assistant | Customer Support | Virtual Assistant

Overview

Looking for part-time work (6 hours/day)

at $5.81/hour ($840.00/month)

Bachelors degree

Last Active

July 3rd, 2026 (8 days ago)

Member Since

July 28th, 2020

Profile Description

Hi! I’m Ellen.

If you’re looking for someone who enjoys solving problems, staying organized, and keeping things moving behind the scenes, we might get along.

Over the past few years, I’ve built my experience across e-commerce, travel, healthcare, and administrative support. Most recently, I work in Amazon’s delivery operations, reviewing escalated cases, interpreting company policies, resolving complex customer concerns, and collaborating with different teams to find the best solutions.

Before Amazon, I supported customers in the travel industry, worked with Electronic Medical Records (EMR) in healthcare, and assisted with administrative and social media tasks. These experiences taught me how to adapt quickly, stay organized, and communicate effectively in fast-paced environments.

I graduated Cum Laude with a Bachelor of Science in Business Administration, major in Operations Management.

How I work
* Organized and detail-oriented
* Calm under pressure
* Strong sense of ownership and accountability
* Quick to learn new systems and processes
* Committed to providing quality support

I’m currently looking for part-time, non-voice remote opportunities as a Virtual Assistant, Administrative Assistant, Operations Assistant, Customer Support Specialist, or Customer Operations Specialist.

I believe good support isn’t just about completing tasks, it’s about making life easier for the people you work with. If you’re looking for someone dependable, organized, and eager to contribute, I’d love the opportunity to support your business.