Overview
Looking for part-time work (5 hours/day)
at $8.80/hour ($968.00/month)
College
Last Active
February 6th, 2025 (25 days ago)
Member Since
August 11th, 2013
Profile Description
Backed with years of experience in the customer service industry specializing in after-sales care through calls, chat, and
Top Skills
Customer Support » Chat Support
Experience: 5 - 10 years
Experienced chat support specialist with expertise in providing fast, accurate, and personalized assistance to customers. Skilled in managing multiple chat sessions, resolving issues efficiently, and maintaining a friendly and professional tone. Proficient in using chat support tools and delivering seamless customer experiences to enhance satisfaction and loyalty.
Customer Support » Customer Service
Experience: 5 - 10 years
Experienced customer support professional with a proven track record of delivering exceptional service. Skilled in resolving customer inquiries efficiently, handling complaints with empathy, and maintaining high satisfaction levels. Adept at using CRM tools, managing multiple tasks under pressure, and fostering positive customer relationships to drive retention and loyalty.
Office and Administration » Google Workspace
Experience: 5 - 10 years
Other Skills
Proficient in using Zendesk as a CRM to manage customer interactions efficiently and improve service delivery. Experienced in ticket management, workflow automation, and utilizing Zendesk's reporting tools to analyze performance metrics. Skilled in customizing the platform to meet business needs, enhancing team productivity, and delivering exceptional customer experiences.
Marketing » Social Media Management » Social Media Marketing
Experience: 2 - 5 years
Experienced social media manager with a strong background in creating and executing successful social media strategies. Proficient in content creation, community engagement, and analyzing performance metrics to drive brand awareness and growth. Skilled in leveraging platforms to build authentic connections, manage campaigns, and achieve business objectives.
Basic Information
- Age
- 36
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Hagonoy, Davao del Sur
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 9%
- Influence: 7%
- Steadiness: 38%
- Compliance: 45%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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