Work Experience
Virtual Assistant | Medical Equipment and Instrument Company
July 2023 - June 2026
Primary Responsibilities
• Prepare and issue accurate estimates, invoices, and monthly statements for customers.
• Monitor accounts receivable and follow up on outstanding balances.
• Maintain accurate financial records within QuickBooks.
• Create and send Purchase Orders (POs) to suppliers.
• Proactively follow up with suppliers regarding production timelines, order status, and shipment tracking.
• Prepare domestic shipping documents and labels using FedEx and UPS platforms.
Knowledge and Skill Requirements
• Google Suite: Expert-level knowledge of Google Workspace (Gmail, Docs, Sheets, Drive, and Calendar) for seamless team collaboration.
• QuickBooks: Proven experience managing invoices, statements, and basic bookkeeping workflows.
• RingCentral: Proficient in using RingCentral apps for business communication, including phone, SMS, and virtual meetings.
• Shipping Platforms: Hands-on experience navigating FedEx and UPS manager software to generate documentation (bills of lading, commercial invoices, tracking).
Clinical Specialist | Advanced Medical Technologies Distributor
April 2022 – Present
Primary Responsibilities
• Participate in case reviews, attend procedures in operating rooms of the hospital when needed
• Act as a clinical support consultant to surgeons and operating room staff during surgical procedures in the safe and proper use of surgical products and related surgical techniques
• Participate in training opportunities to be updated on product knowledge and market trends (workshops, training, conferences)
• Provide clinical support and troubleshooting of medical equipment to doctors, nurses, and other KOLs
• Assist medical professionals to become familiarized with the medical equipment
• Work closely with principals to be equipped with relevant understanding of new technology and devices
• Provide coordination and logistic support in properly ordering, transporting, setting up and reassembling surgical equipment inside sterile processing departments at hospitals and surgery centers
Post-Sales Executive - Service | Laboratory Equipment Distributor
October 2021 – March 2022
Primary Responsibilities
• Keep the files and records up to date on the latest procedure & solutions all equipment
• Person-in-charge of parts inventories
• Liaise with inter-department on day-to-day operation and schedule for Service Engineer
• Ensure prompt correct information for invoices billing
• Prepare documentary requirements for Sales and Operations such as Work Order, Proforma Invoice, Delivery Order or other documents as necessary to deliver, and do the installation/commissioning & serve customer requirements
• Proper coordination with Accounting, Service and Inside Sales group
• Recommend system/process modifications to reduce problems
• Liaise with consignee/shipper regarding their import/export shipment
• Execute import and export customs documentation
• Handles the in and out documentation for warehousing
• Ensures on-time delivery by coordinating with the transport department/contractors
Knowledge and Skill Requirements
• Familiarization on Esco equipment, products and services
• Well versed on inventory management, shipping process, accounting principle
Pre-Sales Executive (Tender Site Management) | Laboratory Equipment Distributor
August 2021 – October 2021
Primary Responsibilities
• Responsible for supporting sales of ESCO Products or services to achieve forecasted sales
• Responsible for supporting the Sales Executive in the preparation of accurate sales quotations to Dealers or End-users and send thru
• Responsible for supporting the Sales Department in the price list updating, access, and updating of quotation status at the company’s CRM
• Preparation of pre-bid documents and other accreditation requirements
• Maintain and expand the existing network of clientele to service the requirements of a target market
• Maintains customer rapport and build relations with the customer
• Monitor the flow of sales and service operations with customers
• Provide assistance to facilitate and conduct an end-user seminar
FDA Qualified Person in Industry Regulatory Affairs | Diagnostic Product Distributor
November 2018 – August 2021
Primary Responsibilities
• Comply with requirements and assure unhampered delivery of services to the company
• Demonstrate competence and professionalism in preparing and submitting the correct and complete application dossiers
• Coordinate with local and international suppliers and local government agency regarding regulatory requirements Knowledge and Skill Requirements
• Knowledge on Government Memorandum Circulars, Administrative Orders & Advisories
Product Specialist (Electrophysiology, Imaging) | Diagnostic Product Distributor
August 2016 – August 2021
Primary Responsibilities
• Explore applications, clinical studies and operations of assigned products
• Search configuration, options and pricing, competitive information and market positioning, installed base and market data of all the products
• Prepares presentation and demo to management, colleagues, sales staff & customers
• Support and provide assistance during the company’s marketing activities such as exhibits and/or field promotions, and activities of other sales executives when needed
• Support and provide assistance on service, marketing and administrative activities
• Attends to all seminars and/or training provided by the company locally or abroad
• Take charge of marketing functions and activities related to assigned products such as quote templates of various configuration & pricing, marketing materials & PhilGEPS bids
Knowledge and Skill Requirements
• Highly technical, must be able to understand and interpret highly technical information
• Highly creative, able to generate ideas on how to approach the market
IT Administrator | VSA
March 2014 – July 2016
Primary Responsibilities
• In-charge of all IT involved in the office
• Update all IT work for office
• Search ways to improve IT of the office
• Supervise website development & updates
• Create media presentations for the company
Additional Responsibilities
• Administrative work
• Review contracts from possible business partners
• Represent the company in meetings & call conferences
Knowledge and Skill Requirements
• Information technology necessary for the company
• Work requires marketing skills
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 10+ years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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