Jerick

Virtual Assistant, Chat/Email Support

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Overview

Looking for full-time work (8 hours/day)

at $4.13/hour ($800.00/month)

Bachelors degree

Last Active

June 2nd, 2026 (4 days ago)

Member Since

July 16th, 2020

Profile Description

I’m a highly skilled Virtual Assistant with a strong background in Customer Support, Content Moderation, and Claims Adjudication. I bring nearly 5 years of experience as a Chat Support Representative, where I specialized in billing inquiries, connectivity issues, and hardware troubleshooting—delivering timely and effective solutions to a global customer base.
In addition, I spent 3 years as a Content Moderator for one of the world's largest social media platforms, ensuring community standards were upheld by accurately reviewing and managing user-generated content.
I also have hands-on experience in claims adjudication, where I processed health and insurance claims with attention to detail, policy compliance, and accuracy.
As a recent graduate of the Filipino Virtual Assistant Academy, I have acquired solid foundational skills in Search Engine Optimization (SEO)—including keyword research, website analysis, on-page and off-page optimization. Though new to the SEO field, my technical expertise, combined with my adaptability and training, make me a valuable asset for clients seeking both administrative and digital marketing support.