Administrative Assistant | Customer Support | Healthcare & Telco Accounts

I've handled telco account which includes customers billing and payment, we process payments and deal with their billing inquiry.

Examining patient records to determine if treatments, procedures, or medications require prior authorization and ensuring accurate assessment according to authorization criteria Verifying patient insurance details to confirm coverage for proposed healthcare services, which involves understanding various insurance plans and their coverage details Preparing and submitting authorization requests to insurance companies, complete with necessary documentation, to ensure efficient processing of insurance claims Collaborating with healthcare providers to collect clinical information and streamline the authorization approval process Investigating insurance denials and resubmitting requests, as well as appealing when necessary, to ensure patients receive the care they require. Explaining the prior authorization process to patients, including potential delays and financial implications, while maintaining patient confidentiality

Examining patient records to determine if treatments, procedures, or medications require prior authorization and ensuring accurate assessment according to authorization criteria Verifying patient insurance details to confirm coverage for proposed healthcare services, which involves understanding various insurance plans and their coverage details Preparing and submitting authorization requests to insurance companies, complete with necessary documentation, to ensure efficient processing of insurance claims Collaborating with healthcare providers to collect clinical information and streamline the authorization approval process Investigating insurance denials and resubmitting requests, as well as appealing when necessary, to ensure patients receive the care they require. Explaining the prior authorization process to patients, including potential delays and financial implications, while maintaining patient confidentiality