Enrica

Customer Service and Sales Representative

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Overview

Looking for any work (8 hours/day)

at $4.98/hour ($960.00/month)

Associates degree

Last Active

July 1st, 2026 (7 days ago)

Member Since

July 2nd, 2020

Profile Description

With over 9 years of experience in the BPO industry, I’ve developed a strong foundation in both customer service and sales. I handle customer interactions across email, chat, and phone with a focus on creating positive experiences while also identifying opportunities to recommend the right products or services. I’m confident in my ability to turn conversations into results through effective communication, upselling, and building genuine client relationships that support business growth.

I stay calm and professional under pressure, especially when handling escalations or challenging situations. I take ownership of my work, remain focused on delivering value in every interaction, and consistently aim to contribute to both customer satisfaction and sales performance. I’m also adaptable, quick to learn new tools and processes, and comfortable working with different types of clients in fast-paced environments.

Top Skills

Experience: 5 - 10 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Other Skills

Experience: 5 - 10 years

Experience: Less than 6 months

Basic Information

Age
33
Gender
Female
Website
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Address
San Pedro, Laguna
Tests Taken
None
Government ID
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“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”

Tyler Gies

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“This will change your business!”

- Atiba

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