Customer ServiceRepresentative

Overview

Looking for full-time work (8 hours/day)

at $1.99/hour ($384.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

July 6th, 2026 (4 days ago)

Member Since

June 27th, 2020

Profile Description

I am a results-driven Care Coordinator with experience supporting home care operations by managing client scheduling, caregiver coordination, and daily administrative tasks. I have handled high-volume scheduling and coordinated care for multiple clients while ensuring accuracy, timeliness, and excellent service.

I am proficient in tools such as AxisCare, OpenPhone, and CRM systems, allowing me to efficiently manage shift assignments, update client records, and respond to inquiries through phone, SMS, and email. I am experienced in resolving scheduling conflicts, handling last-minute changes, and maintaining clear communication between caregivers, clients, and management.

In my previous role, I successfully:
• Coordinated schedules for multiple caregivers and clients daily
• Maintained accurate and up-to-date client documentation
• Responded to client and staff concerns with professionalism and empathy
• Helped improve workflow efficiency through organization and proactive communication

I am highly organized, detail-oriented, and able to work independently with minimal supervision. I take pride in being reliable, adaptable, and committed to delivering quality care coordination that supports both clients and healthcare teams.