Eugene

Customer service representative

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $2.49/hour ($480.00/month)

College level

Last Active

June 24th, 2026 (today)

Member Since

June 26th, 2020

Profile Description

I am a Customer Support and Technical Support Specialist with over 3 years of experience handling email, live chat, ticket, and community support. I have worked with e-commerce and crypto projects, assisting customers through Zendesk, Intercom, Gorgias, ---------- , and Telegram. My experience includes troubleshooting technical issues, investigating blockchain transactions, processing customer requests, managing support queues, and maintaining high customer satisfaction. I am detail-oriented, reliable, and able to work independently in fast-paced remote environments.

Top Skills

Customer Support » Email Support

Experience: 1 - 2 years

In my 2 years of email support experience, I've become skilled at handling a wide range of customer inquiries with both efficiency and a personal touch. I’ve tackled everything from simple questions to difficult issues, always striving to provide clear answers and ensure that each customer feels heard and valued. My day-to-day work involved managing a busy inbox, resolving issues quickly, and maintaining a friendly, professional tone.

Customer Support » Chat Support

Experience: 1 - 2 years

I've been providing email support for more than 2 years, and throughout that time I've sharpened my skills at responding quickly and personally to every kind of customer question. I've dealt with straightforward inquiries and complicated issues, always attempting to give an accurate response and make sure that every customer feels respected and valued. Managing a large inbox, bringing better solutions to issues, and keeping a polite tone were all part of my daily tasks.

Marketing » Sales » Order Management

Experience: 1 - 2 years

In my 2 years of experience in order management, I was able to understand the logistics, tracking, order fulfillment, returns, refunds, and how to connect with customers with their concerns about their order.

Other Skills

Basic Information

Age: 27

Gender: Male

Website: Sign Up with Pro Account to View

Address: Las Piñas, NCR

Tests Taken: IQ
Score: 79: DISC
Dominance: 21
Influence: 13
Steadiness: 51
Compliance: 15