Sr. System Engineer

Overview

Looking for full-time work (8 hours/day)

at $25.00/hour ($4,400.00/month)

Bachelors degree

Last Active

December 10th, 2024 (5 days ago)

Member Since

May 2nd, 2013

Profile Description

I've been in the IT industry for quite some time now (12 yrs to be exact) and have been working for AU & US MSPs for the past 8 years.

Over the years I've accumulate a vast array of experience from a simple new user setup, all the way to Email or Server migrations either from legacy setup to cloud or even cloud to cloud migrations.

Working for MSPs for a while now, I have good experience with the following technologies:

- ConnectWise for Ticketing- IT Glue for Documentation
- N-Central + ScreenConnect (ConnectWise Control) for Remote Control access
- Kaseya / Atera / Pulseway
- Freshdesk among others

My strength really is in helpdesk and customer satisfaction. I take pride knowing I've resolved any user issues and concerns.

I would love to discuss more how I could be of great help to the company.

Shoot me a message and we can discuss the project further. I'm ready to get started today.

Looking forward to hear from you soon.

=== TECH STACK ===

RMM
+ Autotask
+ Atera
+ Kaseya
+ Pulseway
+ Labtech

Backup
+ Veeam
+ ShadowProtect
+ Acronis
+ BackupExec

OS
+ Windows 7/8/10
+ Windows Server 2012/2016/2019
+ Office365
+ Azure