Rhona

Customer Service Representative/Admin Support/Bookkeeper

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

July 11th, 2026 (today)

Member Since

June 16th, 2020

Profile Description

I've been in the call center industry for 5 years and 8 months. I've been in the technical, sales, billing and financial account services. I normally take inbound calls to assist customers. Since I've been in the BPO Industry for 5 years, I was able to gain and improve my patience. I know how to handle different customers specially difficult ones.

Top Skills

Accounting » Accounts Receivable

Experience: 2 - 5 years

-Sales Invoicing -Creating Credit Note if necessary -Applying Payments to Invoices -Colllection/Chasing - AR Reconciliation

Accounting » Accounts Payable

Experience: Less than 6 months

-Purchase Invoicing -Purchase Credit Note creation if necessary. -Supplier Payment Run -AP Reconciliation

Office and Administration » Debt Collection

Experience: 2 - 5 years

I have a 3 years experience in handling Debt Collections. I normally send emails and do phone calls in collecting/chasing. We have a set process when to email, when to make a phone call and when to send notification of possible holding the account. The last process is to go to legal.