Faith
Customer Success Specialist | Executive Assistant | Virtual Assistant | 8+ Years
Verified
With Timeproof
Overview
Looking for part-time work (6 hours/day)
at $5.79/hour ($840.00/month)
Bachelors degree
Last Active
July 2nd, 2026 (7 days ago)
Member Since
June 13th, 2020
Profile Description
With over 8 years of experience in customer service, training, business development, and administrative support, I've built my career around helping customers, empowering teams, and keeping operations running smoothly.
I enjoy building strong relationships, solving problems, and staying organized. Throughout my career, I've worked closely with customers, coached employees, collaborated with cross-functional teams, and managed documentation, scheduling, coordination, and day-to-day workflows.
Today, I provide administrative and executive support while remaining open to opportunities in Customer Success, Executive Assistant, and Virtual Assistant roles where I can make a meaningful impact.
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 2 - 5 years
2 years of experience in leading support teams, monitoring performance, and implementing process improvements. Skilled in reporting, team development, and driving both customer satisfaction and business results.
Customer Support
Experience: 5 - 10 years
8 years of handling global customer support across phone, email, and chat. Skilled in resolving inquiries, troubleshooting, and delivering high CSAT. Experienced with Amazon, Airbnb, Sprint, and Comcast campaigns.
Customer Support » Sales Support
Experience: 2 - 5 years
2 years proven track record in B2C and B2B sales with strong upselling and retention results. Consistently hit and exceeded sales targets while maintaining customer loyalty.
Other Skills
Design » Graphic Design » Instructional Design
Experience: 2 - 5 years
Part of being a Training Specialist is creating an end-to-end training program
Coaching » Training and Development
Experience: 2 - 5 years
3 years in language and process training. Designed and delivered onboarding and skills-upgrade programs that improved team performance and knowledge retention. Strong in coaching individuals to hit KPIs and adapt quickly to new tools and processes.
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tagbilaran City, Bohol
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 32
- Influence: 25
- Steadiness: 29
- Compliance: 15
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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