Melody

Dispatcher | Customer Support | Recruitment &

Verified

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Overview

Looking for full-time work (8 hours/day)

at $4.97/hour ($960.00/month)

Bachelors degree

Last Active

July 6th, 2026 (3 days ago)

Member Since

June 12th, 2020

Profile Description

I am a Customer Service and Virtual Assistant professional with over 8 years of experience supporting businesses in customer inquiries, scheduling, billing, collections, and administrative tasks.
I am skilled in CRM tools (Zendesk, Salesforce, Housecall Pro), Microsoft Office Suite, and virtual support functions such as calendar management, email handling, and data entry. My background also includes collections, recruitment support, and team leadership.
Detail-oriented and adaptable, I thrive in fast-paced environments, delivering excellent customer satisfaction while supporting clients in streamlining operations.

Top Skills

Customer Support

Experience: 10+ years

I am a Customer Support professional with over 8 years of experience assisting clients, resolving inquiries, and ensuring satisfaction. I am skilled in CRM tools like Zendesk, Salesforce, and Housecall Pro, as well as handling collections, scheduling, and administrative tasks. Known for being detail-oriented, organized, and adaptable, I work efficiently in fast-paced environments while maintaining clear and professional communication with clients and team members.

Customer Support » Phone Support

Office and Administration » Email Management

Other Skills

Customer Support » Email Support

Customer Support » Phone Support » English Speaking

Virtual Assistant

Experience: 2 - 5 years

I am a Virtual Assistant with extensive experience providing administrative support, managing schedules, coordinating appointments, and assisting with client communications. I am proficient in Google Workspace, CRM systems, and scheduling tools. Detail-oriented and reliable, I efficiently handle multiple tasks while ensuring smooth business operations and clear communication with clients and teams.