I worked as a customer service representative for 9 years and been assigned for technical support, billing, complaints and case management, and 2 years experience as a virtual assistant as a bookkeeper and admin assistant.
I also design clothes, house and logos as a hobby.
Experience: 5 - 10 years
Exellent customer service is always what every company wants to achieve. And I can say that with my experience I can deliver that.
Experience: 5 - 10 years
Being creative and having patience is the key in resolving technical issues especially with the non techy individuals.
Experience: 5 - 10 years
Listening ang understanding what customer wants and paraphrashing to make sure you are on the same page.
Experience: 5 - 10 years
Follow-ups with personalized emails gets your customer's attention to resolve issues right away.
Experience: 5 - 10 years
Clearing up emails and making sure that you don't miss the important ones
Experience: 1 - 2 years
Bookkeeping and admin assistant
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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