I was formally employed as a Call Center Agent for 4 years at a BPO company based in Cebu City, Philippines where I've handled both Customer Service and Technical Support LOB's. I'm very knowledgeable in MS Office, Google Docs/Drive/Calendar/Analytics/Maps, Wordpress, Wiki, Magento, Infusionsoft, Teamwork and a lot more. I'm a problem-solver, fast-learner, can work with minimal supervision, very keen to details, responsible, professional and honest. I have started working as a Virtual Assistant on July 2013 and is looking for a long-term, stable job where I can help you build your business.
My American customers understands me immediately when I was still taking phone calls for an American VOIP company. I have no issues with my former BPO company when it comes to the English language. I passed both the written and oral tests given to me during the yearly evaluation.
When I was still in college, my course is Marketing. I had a stint on telemarketing when I was still a call center agent because we are obliged to sell if we are able to resolve the customer's concern. During summer of my college days, I worked as a Pharmacist's assistant for a local drug company here in the Philippines. I promote over-the-counter drugs and vitamins. I also entertain customer's questions.
I have a Wordpress account. And, I was able to manage some websites through their wordpress accounts.
Very little experience on this one.
Currently, I'm in charge of the company's payroll. I prepare payroll summary of the employees twice in a month.
Currently, I'm the one in-charge of the schedule (time management) of each employee, making sure that the hours of operation of the company is well-covered.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.
Russell Brunson, host of The Marketing Secrets Show Podcast has me telling my story and sharing how I started outsourcing when I was at Lake Powell. Have a listen to our conversion and hopefully, be inspired.
READ STORY
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.