Current Employment Status:
Hired Part Time on Oct 20, 2021

48b2dd01 00d9 f89ce48

PH Government Certified VA & CS/TS Professional

80 ID PROOF
Verified
EXPECTED SALARY
Php 60,000.00/month
( $1,102 USD )
EDUCATIONAL ATTAINMENT
Bachelors Degree
AVAILABILITY
40 hrs/wk
( $6.37 USD/hr )
EXPERIENCE OVERVIEW
4 years - BPO (Customer Service & Tech Support) | 9 years - VA (Social Media & FB Ads Management, Wordpress, Phone, Chat & Email Support, Admin Support, Amazon FBA, Bookke
BASIC INFORMATION
Age:
37
Gender:
Female
Location:
Bayugan City, Agusan del Sur
Tests Taken:
IQ
Score:  125

DISC
Dominance:37
Influence:7
Steadiness:21
Compliance:35

English
 C2(Advanced/Mastery)
Last Active:
August 6th, 2022 (2 days ago)
Member Since:
March 14th, 2013
SKILL SUMMARY

I was formally employed as a Call Center Agent for 4 years at a BPO company based in Cebu City, Philippines where I've handled both Customer Service and Technical Support LOB's. I'm very knowledgeable in MS Office, Google Docs/Drive/Calendar/Analytics/Maps, Wordpress, Wiki, Magento, Infusionsoft, Teamwork and a lot more. I'm a problem-solver, fast-learner, can work with minimal supervision, very keen to details, responsible, professional and honest. I have started working as a Virtual Assistant on July 2013 and is looking for a long-term, stable job where I can help you build your business.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Human Resource Management
  • Project Coordinator
  • Research
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Web Content Writing
  • Facebook Ads
  • Wordpress
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Human Resource Management
  • Project Coordinator
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

My American customers understands me immediately when I was still taking phone calls for an American VOIP company. I have no issues with my former BPO company when it comes to the English language. I passed both the written and oral tests given to me during the yearly evaluation.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Sales and Marketing
EXPERIENCE

When I was still in college, my course is Marketing. I had a stint on telemarketing when I was still a call center agent because we are obliged to sell if we are able to resolve the customer's concern. During summer of my college days, I worked as a Pharmacist's assistant for a local drug company here in the Philippines. I promote over-the-counter drugs and vitamins. I also entertain customer's questions.

SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Lead Generation
  • Mobile Marketing
  • Sales Representative
  • SEO
  • Social Media Marketing
  • Telemarketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Facebook Ads
  • Google AdWords
  • Media Buys

Web Development
SKILL RATING
  • Wordpress Development

Webmaster
EXPERIENCE

I have a Wordpress account. And, I was able to manage some websites through their wordpress accounts.

SKILL RATING
  • Content Management
  • Css
  • Ecommerce / Shopping Carts
  • Google analytics
  • Html
  • Wordpress

Graphics & Multimedia
EXPERIENCE

Very little experience on this one.

SKILL RATING
  • Recording Audio
  • Video Editing

Finance & Management
EXPERIENCE

Currently, I'm in charge of the company's payroll. I prepare payroll summary of the employees twice in a month.

SKILL RATING
  • Accounting
  • Bookkeeping
  • Business Plans
  • Inventory Management
  • Payroll
  • Strategic Planning
  • Tax Preparation

Customer Service & Admin Support
EXPERIENCE

Currently, I'm the one in-charge of the schedule (time management) of each employee, making sure that the hours of operation of the company is well-covered.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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