Michelle
Customer Service /Virtual Assistant /Writer
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.88/hour ($1,120.00/month)
Associates degree
Last Active
May 5th, 2026 (39 days ago)
Member Since
February 24th, 2013
Profile Description
• Above average in using Excel, PowerPoint and Word applications
• Six Sigma White belt trained and is familiar and has used Six Sigma Tools and methods such as 5 Whys, Pareto chart, Root Cause Analysis, Fishbone, SIPOC, FMEA,HLPM, Control Charts, etc.
• Graduate of Management Development Program
• Finished Team Leader Development program training
• Certified Professional Microsoft Customer Service Representative
• Excellent English communication skills both in writing and speaking
• Well experienced in creative writing and blogging
• Organized and pays attention to details
• Above average analytical skills
• Customer Service, Customer Support, Customer Satisfaction, Customer Experience
• Coaching, Employee Relations, Employee Training, Teamwork, Employee Engagement
• Call Center, BPO, Contact Centers
• Team Building, Team Management, Operations Management, Team Leadership, Time Management
• Performance Management
• Technical Support
• Data Entry, Blogging, Soft Skills, Interviews, Analysis
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 5 - 10 years
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
Office and Administration » Email Management
Experience: 5 - 10 years
Other Skills
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
Office and Administration » Microsoft Power Point
Experience: 5 - 10 years
Office and Administration » Microsoft Word
Experience: 5 - 10 years
Office and Administration » Email Handling
Experience: 5 - 10 years
Professional Services » Management Services » Events Management
Experience: 1 - 2 years
Basic Information
- Age
- 51
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cebu City, Cebu
- Tests Taken
- IQ
- Score: 98
- DISC
- Dominance: 6
- Influence: 11
- Steadiness: 38
- Compliance: 45
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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