I'm a Virtual Assistant specializing in Short-Term Rental Operations and E-Commerce, with over 4 years of experience working remotely across both industries.
On the STR side, I've managed guest communications, coordinated with cleaners and service teams, handled bookings and escalations, and worked across Airbnb,
On the e-commerce side, I've handled inventory management, demand forecasting, customer support, refunds, and returns through Amazon Seller Central and Shopify always keeping account health and customer satisfaction top of mind.
I come from a strong BPO background in customer care and workforce management, which means I'm used to working under pressure, hitting targets, and communicating clearly across teams.
I work independently, stay organized, and take ownership of my tasks without needing hand-holding. If you need someone reliable who can hit the ground running, I'm your person.
Looking forward to connecting!
Tools: Hostaway · Guesty · Hostbuddy AI · Airbnb ·
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
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