Niressa

Customer Support

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Overview

Looking for any work (8 hours/day)

at $4.98/hour ($960.00/month)

College Graduate

Last Active

June 3rd, 2026 (2 days ago)

Member Since

May 29th, 2020

Profile Description

I am a Customer Support Specialist with experience in email, chat, and phone support across eCommerce and service-based accounts. I handle order inquiries, bookings, customer complaints, and issue resolution while maintaining a professional and friendly tone.

I have also worked as a Team Lead, supervising a team, handling escalations, and coordinating workflows to ensure high-quality customer service. Currently, I manage customer support for an eCommerce business, assisting with orders, sizing concerns, and customization requests.

I am detail-oriented, reliable, and efficient, able to manage high volumes of inquiries while maintaining excellent service. I am available to start immediately and open to long-term work, ready to provide consistent, high-quality support and management for your business.

Top Skills

Experience: 5 - 10 years

I have experience in customer support across different tasks, including handling email and chat inquiries, assisting customers with their concerns, and ensuring smooth communication throughout the process. I have supported customers with order-related concerns, product inquiries, and general assistance while maintaining a clear, friendly, and professional tone. I am used to managing multiple conversations at once and making sure all concerns are handled in a timely and organized manner. I also work closely with team members when needed to resolve issues efficiently and ensure that customers receive accurate information and proper solutions. I am detail-oriented, patient, and committed to providing a positive customer experience in every interaction.

Experience: 5 - 10 years

I have experience handling email support, assisting customers with order inquiries, product questions, and issue resolution. I ensure each response is clear, accurate, and professional while maintaining a friendly tone. I am used to managing high volumes of emails, prioritizing tasks, and responding in a timely manner. I focus on providing efficient solutions and a positive customer experience.

Experience: 5 - 10 years

I have experience handling phone support, assisting customers with inquiries, concerns, and issue resolution in a clear and professional manner. I communicate confidently, listen actively, and ensure that each concern is properly addressed. I am able to handle calls efficiently while maintaining a friendly tone and providing a positive customer experience.

Other Skills

Experience: 5 - 10 years

I am fluent in English and able to communicate clearly and professionally in both written and spoken forms. I am comfortable handling email, chat, and phone support for international clients.

Basic Information

Age
31
Gender
Female
Website
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Address
Tiaong, Quezon
Tests Taken
None
Government ID
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