- Interviews, hires, and trains marketing staff members
- Establishes marketing goals based on past performance and market forecasts
- Oversees current offerings and comes up with initiatives for new products or services
- Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
- Works with marketing staff to develop detailed marketing plans for all media channels and sales teams
- Approves and oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
- Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
- Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
- Works within the department budget to develop cost-effective marketing plans for each product or service
- Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
- Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
As a tenured customer service representative handling top global brands for telecommunications, search engine and even banking and finance I am very confident that I will be a great fit to any company. I bring to the table my experience with handling customers and management alike. My vast knowledge on CRM tools with excellent customer service attitude give the me the edge above other applicants. Being an admin support not only means that you should be knowledgeable about the product but it also means that you should help your company reach and exceed its goals. I am excited to be part of your company and work with you to reach your goals and KPIs.
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