Customer Success/Technical Support

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

April 22nd, 2024 (3 days ago)

Member Since

May 25th, 2020

Profile Description

- Proficient in providing technical support, troubleshooting, and resolving customer issues related to hardware, software, and web applications.- Skilled in building strong customer relationships, ensuring customer satisfaction, and exceeding customer expectations.- I have web development and management expertise, including domains, DNS, WordPress, cPanel, WHM, Plesk, FTP, Website Security, email (Office 365), SSL installation, and Website Migration. - Proficient in various customer support tools and platforms, including Slack, Zoom, Live Engage, ServiceNow, JIRA, Microsoft Office Apps, Intercom, Confluence, and Tableau Report.