Customer Sales & Relationship Management
Live Chat & Online Customer Support
Needs Assessment & Solution Recommendation
Client Retention & Satisfaction Improvement
Rapport Building with Diverse Customers
Clear, Professional Written Communication
Empathetic & Customer-Focused Interaction
Conflict Resolution & Issue De-escalation
Active Listening & Personalized Responses
Fast and Accurate Typing
Multitasking Across Multiple Chat Conversations
CRM & Chat Support Tools (adaptable to new systems)
Time Management & Target-Driven Performance
Strong Analytical & Problem-Solving Abilities
Ability to Meet Daily Engagement and Sales Targets
Adaptability in Fast-Paced Environments
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.