Operations Manager

Overview

Looking for part-time work (6 hours/day)

at $8.48/hour ($1,226.40/month)

Bachelors degree

Last Active

July 7th, 2026 (yesterday)

Member Since

May 24th, 2020

Profile Description

I am looking for opportunities in Customer Service, Operations Management and Virtual Assistance where I can apply my experience in customer service, operations and business management to help businesses improve processes, provide reliable support and achieve their goals.

I bring 16 years of experience in the BPO industry, where I started in customer service and grew into operations leadership roles. Throughout my career, I managed daily operations, supported and developed team leaders, handled client expectations and reviewed performance results. I also resolved challenges and created action plans focused on continuous improvement.

After my corporate career, I gained 6 years of entrepreneurial experience managing my own business. This allowed me to be hands-on with different areas such as customer relations, administrative tasks, sales and marketing, documentation, coordination with suppliers, financial monitoring and daily decision-making.

As I expand into virtual support opportunities, I believe my background in both corporate operations and business ownership has prepared me to provide value beyond completing tasks. I understand the importance of ownership, reliability, communication and seeing how each role contributes to the overall success of a business.

I am committed to providing quality work and becoming a dependable partner to the people and businesses I support.