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Thank you for viewing my profile.
With more than 10 years working in the BPO industry, working as a Market Researcher, Quality Assurance Analyst, Customer Service Representative, Editor/SME, and Executive Virtual Assistant to an E-commerce CEO, I developed the skills to work in a setting and industry that is high paced and challenging. I'm a results-oriented person who pays close attention to detail and can complete a big amount of work in a short period of time, thus I always complete tasks on time.
I have experience in:
• Virtual/Administrative Assistance
•
• Inbox Management
• Calendar Management
• Inventory Management
• Customer Service -
• Customer Service - Chat Support
• Data Entry
• Product Research
• Product Listing
• Editorial/Proofreading
• Quality Assurance
• Market Research
• Brand Identity Design
• Social Media Design
Software:
• Google Workspace/Suite
• Microsoft Office
• Shopify
• Asana
• Helpdesk
• KustomerApp
• Tawk.to
• Canva
• Zoho
• Ring Central
• Slack
•
• Zoom
• Time Doctor
As a freelancer, I am eager to expand my knowledge. I am a quick learner, therefore I can quickly master any subject, examine my work and add value to it, and discover and solve problems more quickly and effectively.
I am confident that my broad knowledge and expertise will assist you in standing out from your competitors and achieving your targeted business outcomes.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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