CSR, OUTBOUND, INBOUND, RESEARCHER, NON VOICE

Overview

Looking for full-time work (8 hours/day)

at $4.16/hour ($800.00/month)

Associates degree

Last Active

June 26th, 2026 (yesterday)

Member Since

May 18th, 2020

Profile Description

"WORK EXPERIENCE"

AMAZIN CLEANING SERVICES US
June2022-Aug2022
Part time Lead Generation Online web search for leads to offer
cleaning services in US

NIX CAFE
Dec 2021- July2022
Part time Social Media Manager
Create and schedule content to post on Facebook page ,engaging
to audience through their comments and answering their queries.

LUIS CATERING SERVICES Sept 2020-June 2022
Business Manager
Managing our crew in canteen, quality assurance and finance
management.

Microsourcing 6/2019-1/2020
Project: Northwestern Nutual Life Insurance US Contact, follow
up with and retrieve medical records from individual physicians,
medical groups and hospitals.

The Results Companies 9/2018-2/2019
Account: Wellcare US
Answer phone calls from customers who have inquiries on their
prescription drug plan.

Sutherland Global Services 5/ ---------- /2017
Account: eBay NA SELL
Efficient and accurate resolution of issues and questions
regarding sellers accounts. Helping them navigate and list all
their products on the eBay site.

ACCENTURE 1/2012-5/2013
Project Baltimore Gas and Electric (BGE US)
Handle Back Office Account as a Billing Analyst for Gas andI’ m a Call Center Associate with more than 3 years of experience addressing customer requests and concerns.Doing inbound and outbound call assistance and non voice account. Expert at providing relevant information and options to effectively resolve issues.
Upbeat and energetic with grace in handling difficult situations through resourcefulness and adaptability.

Everything can be learned and improved as long as we have the right attitude and proper mindset!

Im also in depth knowledge of these:
Cold Calling SpecialistAppointment SetterMS OfficeCanva specialistPhoto editingDocument editingResume makingVirtual AssistantTravel ManagementEmail managementWeb search evaluatorOnline researcherLead researcherLead generationData entryProfessional Image Background removerMS excelGoogle spreadsheetOnline internet researcher