Joanna
Customer Support and Admin Executive with Lead Generation and Talent Acquisition
Verified
With Timeproof
Overview
Looking for part-time work (5 hours/day)
at $8.29/hour ($1,000.00/month)
Bachelors degree
Last Active
July 2nd, 2026 (8 days ago)
Member Since
May 17th, 2020
Profile Description
? Proficient in providing information over the phone/ chat services and
? Has proven track record in escalation management with defined operational procedures for increasing the efficiency of task accomplishment
? Capable of achieving results which depend on international collaboration
? Capable of handling escalation staff team of larger numbers, meeting service level agreements, and exceeding initial response
? Hands on experience in receiving inbound calls for customer support and outbound calls for follow ups.
? Demonstrated ability to log all notes and follow up information accurately.
? Experience in booking sales through chat and over the phone with high margin and revenue for services/products that will benefit the customers.
? Ability to work under minimal supervision and flexibility in working hours.
? Expertise in providing excellent customer service in every call, chats or
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 10+ years
Seasoned customer service specialist with more than a decade of experience managing customer interactions, resolving complex issues, and ensuring high levels of customer satisfaction across global markets, including the USA, Australia, Canada, and the UAE.
Human Resources
Experience: Less than 6 months
Human Resources » Recruiting
Experience: 2 - 5 years
Other Skills
Office and Administration » Personal Assistant
Experience: 2 - 5 years
Office and Administration » Data Entry
Experience: 5 - 10 years
Basic Information
- Age
- 43
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Batangas, Batangas
- Tests Taken
- IQ
- Score: 108
- DISC
- Dominance: 99
- Influence: 89
- Steadiness: 94
- Compliance: 109
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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