Rossell
E-commerce Support | Administrative Support | Customer Service | Appointment Sch
With Timeproof
Overview
Looking for any work (8 hours/day)
at $3.66/hour ($704.00/month)
Associates degree
Last Active
June 22nd, 2026 (4 days ago)
Member Since
May 4th, 2020
Profile Description
E-commerce Support | Administrative Support | Customer Service | Appointment Scheduling
I am a detail-oriented Virtual Assistant with over 7 years of experience supporting businesses through administrative support, customer service, scheduling, data auditing, and e-commerce operations.
I have experience supporting US-based companies by managing customer inquiries, coordinating appointments, processing orders, handling administrative tasks, and ensuring smooth day-to-day business operations.
E-commerce Support
• Shopify Store Management
• Product Listing
• Product Research & Competitor Research
• Cross-Selling Tools Management
• SEO Optimization
• Order Processing & Fulfillment
• Shipment Tracking
• Returns & Refund Processing
• Warranty Claims Handling
• Customer Support
Administrative & Scheduling Support
• Calendar Management
• Appointment Scheduling & Confirmation
• Rescheduling Management
• Dispatch Coordination
• Workload Coordination
• Installation Planning Support
•
• Data Entry & Data Auditing
• Invoice Preparation
• Quote & Estimate Preparation
Customer Service Support
•
• Chat Support
• Customer Inquiry Resolution
• Ticket Management & Follow-Up
Tools & Platforms
• Shopify
• Freshdesk
• Workiz
• UPS Systems
• Google Workspace (Sheets, Calendar, Forms, Docs)
• Microsoft Office Suite
• WordPress
• Thumbtack, Angi & Yelp
• CRM & Ticketing Systems
I take accountability for my work and am intentional in everything I do. I adapt quickly to new processes, consistently deliver results, and remain committed to providing reliable, high-quality support. Whether you need assistance with e-commerce, customer service, scheduling, or administrative tasks, I am ready to help your business operate efficiently and succeed.
Top Skills
E-Commerce » Shopify
Experience: 1 - 2 years
Office and Administration » Administrative Support
Experience: 5 - 10 years
Marketing » Appointment Setting » Calendly
Experience: 2 - 5 years
Other Skills
Customer Support » Chat Support
Experience: 1 - 2 years
Customer Support » Customer Service
Experience: 5 - 10 years
E-Commerce » Order processing » Order Fulfillment
Experience: 1 - 2 years
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Paco, Manila
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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