A self-motivated and detail oriented person serving customers/clients via phone call,
Quickbooks online Associate
* Accounts and bank reconciliation
* Profit and Loss Statement
* Categorizing transactions in chart of accounts
* Sales and Expense management
Customer Service Representative
* Delivering quality customer service in a friendly, professional and impacting manner following still the policy of the company/business
* Including call and/or chat recording and listening for peer feedback
Travel Counselor
* Assisting customers on new or changing bookings for hotel, flights, car or a package deal
* Providing suitable recommendations and options for customer leisure and/or corporate travel needs
* Creating and proposing itineraries based on customers needs and wants
Additional Skills: Sabre and Amadeus Global Distribution System (GDS)
Registrar and Services Officer
* Keeps record of enrolled student details and customers who sent their inquiries
* Preparing and giving students certificates
* Ensure all necessary materials are ready before the first day of class starts
* Ensuring that students are paid on or before the first day of class starts
* End of the day report making sure that finance report from the sales team reconciles from the cashiering end of the day report
Other Skills
* Administrative task such as scheduling and appointment setting
* Proficient in MS Office
* Making presentations and proposals
* Research
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