Megan
Ecommerce Customer Support | Shopify VA | Social Media Manager
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.47/hour ($1,440.00/month)
Bachelors degree
Last Active
July 8th, 2026 (3 days ago)
Member Since
May 2nd, 2020
Profile Description
Hi! I’m an experienced Ecommerce Customer Support Specialist with a strong background in handling high-volume customer inquiries for online brands.
I’ve worked with ecommerce businesses where I handled 40–100+ tickets daily across
Here’s what I can help you with:
• Customer support
• Order tracking, refunds, replacements, and issue resolution
• Shopify order management and fulfillment support
• Responding to comments and DMs (Instagram,
• Handling complaints with empathy while protecting your brand
• Basic social media management and engagement
• Proofreading and polishing customer-facing content
I understand how important customer experience is for retention and brand reputation. I always aim to provide clear, professional, and warm responses that keep customers happy.
I’m reliable, detail-oriented, and easy to work with. I can quickly adapt to your systems and start contributing right away.
Looking forward to supporting your business!
Top Skills
Marketing » Social Media Management
Experience: 1 - 2 years
Professional Services » Management Services » Customer Support Management
Experience: 1 - 2 years
Customer Support » Customer Service
Experience: Less than 6 months
Other Skills
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- San Jose del Monte, Bulacan
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 46
- Influence: 15
- Steadiness: 28
- Compliance: 11
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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