Froilan

Shopify Email and Chat Support | Fulfillment Specialist

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

December 5th, 2024 (9 days ago)

Member Since

November 28th, 2012

Profile Description

I’m goal-oriented and career-driven with four years of technical support and customer care experience. I am passionate about resolving customer issues while building a strong relationship with them. Allow me to assist you with the following:
<8efe80624d780eba0c6493ec45140364>Email and Chat Support and Inventory Management

I excel as your committed support specialist, adept at managing email and live chat interactions to efficiently address and resolve queries promptly. My primary goal is to elevate the customer experience and contentment, guaranteeing that your company meets and surpasses customer needs.

Tools used:
-Shopify
-Zendesk
-Gorgias
-Reamaze
-Freshdesk
-Recharge
-Shipbob
-Shipstation
-Google Mail
-Google Sheet
-Slack
-Canva 
-Oberlo 
-Dsers 
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Top Skills

E-Commerce » Shopify

Experience: 5 - 10 years

Customer Support » Email Support

Experience: Less than 6 months

Office and Administration » Microsoft Excel

Experience: 5 - 10 years

Other Skills

Customer Support

Experience: 5 - 10 years

Customer Support » Chat Support

Experience: 5 - 10 years

Office and Administration » Google Sheets

Experience: 5 - 10 years

Office and Administration » Email Management

Experience: 5 - 10 years

E-Commerce » Amazon

Experience: 5 - 10 years

E-Commerce » Amazon » Listing Management

Experience: 5 - 10 years

E-Commerce » Product Research

Experience: Less than 6 months

Basic Information

Age
40
Gender
Male
Website
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Address
Iligan City, Lanao del Norte
Tests Taken
IQ
Score:  95
DISC
Dominance: 42
Influence: 20
Steadiness: 15
Compliance: 23
English
B2(Upper Intermediate)
Government ID
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