Leoben

Looking for a full-time email support position.

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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

BSN-RN

Last Active

December 9th, 2024 (4 days ago)

Member Since

November 21st, 2012

Profile Description

**Customer Service & Sales Professional | Virtual Assistant | Email & Chat Support Specialist**

With a strong background in customer service and sales, I bring a well-rounded skill set that includes experience in both inbound and outbound sales, appointment setting, and cold calling. I excel in providing high-quality support through email and chat, ensuring customers receive timely, effective solutions that enhance their overall experience. 
My expertise also extends to:
- Inbound & Outbound Sales: Skilled in generating leads, nurturing client relationships, and closing sales to meet and exceed targets.- Cold Calling & Appointment Setting: Experienced in initiating contact with potential clients and scheduling meetings that lead to productive sales discussions.-Virtual Assistant: Adept at supporting busy professionals with administrative tasks such as calendar management, data entry, and research.
- Microsoft Office & Google Docs: Highly proficient in Word, Excel, and Google Docs for document creation, data management, and reporting.
Whether you're looking for someone to manage customer inquiries, close sales, or assist with administrative tasks, I offer a flexible, results-driven approach that adds value to your business.

Top Skills

Experience: 10+ years

With over 10 years of experience in email support, I’ve developed a strong ability to manage customer inquiries efficiently and professionally. I excel at crafting clear, concise, and empathetic responses, ensuring that each customer feels heard and valued. My expertise in troubleshooting, providing solutions, and following up ensures issues are resolved quickly and effectively. I’m skilled at maintaining a positive tone in all communications, even in challenging situations, which helps build strong customer relationships and satisfaction.

Experience: 5 - 10 years

My 5 years of experience in chat support honed my ability to provide quick, accurate, and friendly assistance in real-time. I’m skilled at managing multiple conversations simultaneously while maintaining a high level of focus and attention to detail. My communication style is clear, concise, and empathetic, ensuring customers feel understood and supported. I’m adept at troubleshooting issues, answering questions, and resolving concerns efficiently, all while creating a positive experience that builds customer trust and satisfaction.

Experience: 10+ years

I have excellent customer service skills, which include my ability to listen actively, communicate clearly, and resolve issues efficiently. I am patient, empathetic, and solutions-oriented, always ensuring that customers feel valued and supported. My strong problem-solving abilities and positive attitude help create a smooth, satisfying experience for each customer, fostering loyalty and trust.

Other Skills

Basic Information

Age
38
Gender
Male
Website
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Address
Cabadbaran City, Agusan del Norte
Tests Taken
IQ
Score:  111
DISC
Dominance: 17%
Influence: 13%
Steadiness: 37%
Compliance: 33%
English
C2(Advanced/Mastery)
Government ID
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