I worked as a Customer Service Representative to a known company and got promoted as a Product/Language Trainer after 2 years. I have been supporting Technical Support people and Billing Specialists.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.