I have over 6 years of experience in customer service representing TV and retail services and 3 years od experience in administrative role. In 2024, I ventured into the virtual assistant industry. I started as a customer service specialist. And the recent company I've been with, trained me as their accounting assistant for invoicing and bookkepping tasks.
Experience: 1 - 2 years
Process sales orders, Draft an estimate, pull up account statement, Data Entry, and Invoicing.
Experience: 5 - 10 years
Answer inbound calls from customers who have inquiries about the service, billing issue, or any related concern. Conduct troubleshooting for technical issues and dispatch a technician if needed.
Experience: 6 months - 1 year
Make outbound calls and cold calls. Set up an appointment for our sales executive. Follow up with potential leads through phone and email to see if they are ready to set up an appointment.
Experience: 6 months - 1 year
Responds to customer's inquiries and order placement.
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 6 months - 1 year
Create sales orders for customers. Process and email invoices. Create an estimate/quote for clients.
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