db0e0d9 10d 88f4804092c

Customer Service Rep | Admin Support | Virtual Assistant

80 ID PROOF
Verified
EXPECTED SALARY
Php 30,000.00/month
( $582 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $3.36 USD/hr )
EXPERIENCE OVERVIEW
1 year in Technical Support / 3 years in Customer Service / 1 year in Back Office campaign
BASIC INFORMATION
Age:
29
Gender:
Male
Location:
Davao City, Davao Del Sur
Tests Taken:
IQ
Score:  105

DISC
Dominance:9%
Influence:7%
Steadiness:43%
Compliance:42%

English
 C2(Advanced/Mastery)
Last Active:
2022-03-23
Member Since:
2020-04-07
SKILL SUMMARY

I am a college graduate from the Philippines. I had already gained experience working for almost six years in the BPO industry for different accounts from voice to non-voice and back-office campaigns. Handling Inbound and Outbound calling, emails, chat support, and content moderation for e-commerce companies, telecommunications companies, and financial service companies in the US.

I can also be your virtual assistant. I can do Administrative tasks like Internet Research, Generating and Organizing Leads, Keyword Research using Google AdWords. Data Entry with the use of Google Docs and Spreadsheets, Google Drive, and Google Calendar, Set Appointments with internal/external clients through E-mails.

I am a Team player, Hardworking, Fast Learner, Exciting to work with, Passionate, and Eager to learn new things. I can communicate well in the English Language to ensure Good Service.
I can be instrumental in your team since my primary objective is to give Outstanding Results, Long Term relationships, Professionalism, and provide 100% Satisfaction with my work.

 SKILLS:
- Analytical skills
- Creative thinking
- Interpersonal skills
- Oral and written communication
- Organizational skills
- Administrative skills

AREAS OF EXPERTISE:
- Technical Support
- Customer Service
- Data Entry & Web Research
- Content Moderation
- Cold Calling & Lead Generation

TOOLS & CRM's:
- Zendesk & Gmail (Email & Chat)
- Talkdesk (Phone)
- Magento
- Shopify
- Slack

I would welcome the opportunity to be interview and to discuss my qualifications for working at your company.
Have a nice day!

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Quality Assurance
  • Research
  • Speaking
  • Writing
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Quality Assurance
  • Research

English
SKILL RATING
  • Speaking
  • Writing

Marketing & Sales
SKILL RATING
  • SEO

Customer Service & Admin Support
SKILL RATING
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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