Customer Service Skills- Assist customers about their online sales and technical inquiries about the products via live chat. Offers live support to provide customer assistance before and after the purchase.
Technical skills- System / platforms use: LiveChat, Zendesk, Magento, Computer, Internet, and different App skills
Data Entry Skills- Enter orders received via
Leadership and management skills- Previous Assistant Team Lead/Supervisor in a BPO Company
Experience: 10+ years
Over a decade of experience in quality control in sales and data entry.
Experience: 10+ years
Over a decade of experience in doing data entry using different apps and online platforms.
Experience: 10+ years
Over a decade of experience in using email in interacting with customers and clients, starting from being an entry level sales associate, quality control and assurance to becoming a team lead and customer service manager.
Experience: 10+ years
Over a decade of experience starting from Sales and Customer Service Associate to becoming a process trainer, team lead and now as a Customer Service Manager.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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