Maricel

Customer Service Expert

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

December 13th, 2023 (106 days ago)

Member Since

April 3rd, 2020

Profile Description

.
Detailed oriented with strong work ethic, problem-solving, communication, interpersonal and teamwork skills. Fluent in English, Have the interest and willingness to work and learn with individuals/ groups in a Variety of settings. Strong organizational skills especially in high-pressure situations.
Taking inbound/outbound calls from clients, and up sell/cross-sell products and services
Providing excellent customer service, answering questions and assisting Upgrade to see actual infoeting sales targets and handling calls providing excellent customer service
Respond to emergency calls and troubleshoot issues with customers over the phone.
Worked with customers from a World Class Logistics Company. Experienced with using relevant software programs to track deliveries.
Assisted customers with the preparation of shipping documentation, tracking missing or delayed packages, coordinated with shipping departments at other postal or destination facilities and provided detailed tracking information via email and mobile devices
Experienced Scrub Processor for Term Settlement from a large debt company
on different banks in United States, analyzing, calculating and prepare monthly payments for customer in prevention of delinquent credit report.
• Perform document processing and record keeping tasks requiring a thorough knowledge of products and services
• Enter new account information, update account information and record transactions.
Possess in-depth knowledge of products, services, terminology, procedures and systems related to assigned area

Top Skills

Customer Support

Customer Support » Email Support

Office and Administration » Data Entry

Other Skills

Customer Support » Phone Support

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Marketing » Telemarketing

Marketing » Content Creation » eBook Writing

Advertising » Amazon Ads

Advertising » Facebook Ads

Real Estate » Appointment Setting

Customer Support » Technical Support

Customer Support » Sales Support

Office and Administration » Translation

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
BAMBAN, TARLAC
Tests Taken
English
C2(Advanced/Mastery)
Uploaded ID
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