Experienced customer service and support professional with over 10 years of experience across customer service, technical support, quality assurance, collections, and support enablement. Proven track record of driving operational excellence, developing support teams, and improving customer experience in fast-paced contact center and technology environments. Currently serving as a Support Enablement Lead, leading training initiatives, knowledge management, process improvement, and cross-functional collaboration to enhance support performance and efficiency. Skilled in coaching, stakeholder management, problem-solving, and translating complex technical concepts into practical solutions that empower both customers and support teams.
Experience: 5 - 10 years
Experience: 10+ years
Experience: 10+ years
Experience: Less than 6 months
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”
- Marc Diez
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.