Michelle
Collections Manager | Accounts Receivable Specialist | Debt Collection Expert |
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $8.27/hour ($1,600.00/month)
Bachelors Degree
Last Active
July 13th, 2026 (4 days ago)
Member Since
April 1st, 2020
Profile Description
Hello! I'm Michelle, a results-driven Collections Manager with over 10 years of experience helping businesses improve cash flow through effective debt collection, payment negotiations, and customer relationship management.
In 2025, I successfully collected over $500,000 while maintaining a professional, customer-focused approach that balanced revenue recovery with positive client relationships.
Throughout my career, I have advanced from Collections Officer to Collections Manager and have consistently been recognized as a Top Performer for exceeding collection goals and leading high-performing teams.
My areas of expertise include:
• Collections Management
• Accounts Receivable
• Debt Recovery
• Payment Negotiation
• Customer Service
• Team Leadership & Coaching
• KPI Monitoring & Performance Management
• CRM Systems
•
• Payment Processing & Follow-ups
I pride myself on being dependable, organized, and proactive. I communicate confidently with customers, solve problems efficiently, and take ownership of my work with minimal supervision.
If you're looking for someone who can recover outstanding balances, improve collection performance, and represent your business professionally, I'd be happy to help your team achieve its goals.
Top Skills
Customer Support » Customer Service » Payment Processing
Experience: 10+ years
Accounting » Accounts Receivable » Collection
Experience: 10+ years
Collected over $500,000 in revenue in a year Led and coached a collections team to meet performance goals. Negotiated payment arrangements while maintaining positive customer relationships. Improved collection rates through consistent follow-up Handled inbound and outbound collection calls, emails, and SMS communications. Worked with CRM systems and payment processing platforms. Resolved customer concerns professionally while protecting company revenue.
Accounting » Revenue Management
Experience: 10+ years
Other Skills
Office and Administration » Microsoft Word
Experience: 5 - 10 years
Customer Support » Phone Support
Experience: 10+ years
Office and Administration » Google Sheets
Experience: 2 - 5 years
Office and Administration » Data Entry
Experience: 5 - 10 years
Customer Support » Customer Service
Experience: 10+ years
Office and Administration » Administrative Support
Experience: 5 - 10 years
Office and Administration » Leadership
Experience: 2 - 5 years
Office and Administration » Problem Solving
Experience: 2 - 5 years
Coaching » Training and Development
Experience: 5 - 10 years
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Santa Cruz, Laguna
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 32
- Influence: 30
- Steadiness: 28
- Compliance: 10
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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