Genraldo

E-commerce Operations Manager

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Overview

Looking for full-time work (8 hours/day)

at $4.69/hour ($909.09/month)

Bachelors degree

Last Active

December 16th, 2025 (172 days ago)

Member Since

October 17th, 2012

Profile Description

E-commerce Operations Manager

I have over 11 years of experience managing social media, driving online sales, and supporting customers. Since 2013, I’ve been responsible for the entire e-commerce workflow—creating the operational system we use, supervising staff, and making key business decisions. My role also includes shipment handling, data entry, sending invoices, and answering customer messages to ensure smooth, efficient daily operations.

IT/Helpdesk L2

Handling Windows operating system issues, including Windows Server. My responsibilities included troubleshooting network and software issues of POS systems, AS400 systems, network printers, Microsoft Outlook, and Active Directory. Additionally, I was responsible for full installation and troubleshooting of various Casino and Hotel system software, supporting thousands of end users daily.

Technical Support Representative

Performed hardware and software troubleshooting. This included disassembling and repairing computer components, OS and driver installations, system upgrades, antivirus solutions, and network troubleshooting. I also provided support for home local network setups and connectivity issues.

Crypto Enthusiast and Trader

Since 2021, I have been actively involved in cryptocurrency, gaining knowledge of blockchain technology, market trends, and trading strategies. I manage a portfolio of more than 40 altcoins, combining trading and long-term holding strategies.

Top Skills

Experience: 10+ years

I have been an E-commerce Manager for over 11 years. In this role, I run an online store and work hard to make sales by checking which products sell best and finding ways to boost sales. I also help customers by answering their questions and solving tough problems via chat. When issues become serious, I handle them personally to ensure customer satisfaction.

Experience: 2 - 5 years

Helpdesk Level 2 at Siemens (now Atos) for two years. Handled Windows OS issues, including troubleshooting of Windows Server. Diagnosed and resolved network and software issues for systems like POS, AS400, network printers, Microsoft Outlook, and Active Directory. I was responsible for installing and troubleshooting various casino and hotel system software, supporting thousands of end users every day.

Other Skills

Basic Information

Age
42
Gender
Male
Website
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Address
Binangonan, Rizal
Tests Taken
IQ
Score:  120
English
C2(Advanced/Mastery)
Government ID
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