10+ years in customer service and virtual assistance across BPO and remote setups.
I've handled multi-channel support (phone,
CRM management, and back-office operations for Australian and US-based clients.
Tools I've worked with: Salesforce, Zendesk, Genesys Cloud CX, Avaya, Hubstaff,
Citrix Workspace, and the full Microsoft Office suite.
What I bring to the table: appointment setting, data entry, web research, database
management, and customer handling, including difficult ones. I work independently,
communicate clearly in English, and take accountability for my work.
Available part-time and open to long-term arrangements.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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- Lukas Rohler
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