Rodelyn

Virtual Assistant,Technical Support,Customer Service

99 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

July 20th, 2023 (252 days ago)

Member Since

March 23rd, 2020

Profile Description

Skills and Qualifications:

• Handles inbound and outbound calls• Handles Tier 1 Technical issues and escalation• Email management• Calendar Management• assist customers via Phone, Chat and email around the globe• Fluent in English language both written and speaking• Knowledge in Freshdesk, MS Office, Google Drive, Google Docs, Spreadsheet, Slack, Asana, Servicedesk, Onecloud, ASD, Outlook, Skype, MS Teams• Web research• Data Entry

• Problem-Solving
• Computer literate
• Analytical skills
• decision making
• Adaptability
• Technical skills
• Time-management
• Assist customer support needs

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Technical Support

Other Skills

Marketing » Copywriting

Customer Support » Phone Support

Office and Administration » Transcription

Customer Support » Phone Support » English Speaking

Marketing » Social Media Management » Facebook marketing

E-Commerce » Inventory Management » Quality Control

Human Resources

Office and Administration » Translation

Marketing » Direct Mail Marketing

Office and Administration » Email Management

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Consolacion Cebu, Region 7, Central Visayas, Philippines
Tests Taken
IQ
Score:  125
DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0
English
C2(Advanced/Mastery)
Uploaded ID
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