Over the five years of being in the Customer Service industry, Supporting and helping people have been my passion. I like being useful, helpful, reachable, effective, brilliant, and giving my clients and customers great results.
Here are the companies that I've been with and the accounts/campaign that I've handled
?COLLECTIVE SOLUTIONS INC - Debt Collection
?ALORICA - Amazon Website for Kindle Devices
?ALORICA - Verizon Chat
?TELEPERFORMANCE - Boost Mobile
?CONVERGYS - Verizon Wireless
?ALFAMART - Store Leader and Cashier for a Convenience store in the Philippines
?TRAINEDTELEMARKETER - Appointment setter for Medicare Campaign
?FLATWORLD - Data entry specialist for UK shopping website (FLORYDAY, AIRYDRESS)
My goal as a freelancer is to provide world-class customer service and a great customer experience, providing outstanding services as a virtual assistant and administrative support with my skills:
?knowledgeable with MS office, Excel google sheets
?knowledgeable with Amazon
?knowledgeable with XENCALL - CRM
?Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers.
?Strong written
?Ability to work independently but with supervision.
?Well developed sense of urgency and follow-through;
?Ability to multitask multiple systems, screens, and tasks during customer contacts.
?Time management and adherence to schedules.
?Ability to learn ad adapt to new software technologies
?Meets and surpass expectations
Best Regards,
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