Experienced IT Professional with over 10 years of expertise in Application Support and Cloud
environments, delivering reliable, scalable, and high-performing solutions across diverse platforms. Strong
background in incident management, root cause analysis, system monitoring, and continuous service
improvement. Proven experience supporting cloud-based applications, ensuring high availability,
performance optimization, and seamless deployments. Adept at collaborating with cross-functional teams
and stakeholders at all organizational levels, with a track record of leading multiple projects and
consistently meeting service-level and delivery commitments.
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