A decade of expertise in driving growth through high-level virtual assistance and customer retention.
I am a proactive problem-solver with over 10 years of experience supporting brands in the Health, HVAC, and Real Estate sectors.
I specialize in turning complex operations into seamless customer journeys, focusing on delivering an outstanding user experience while remaining highly adaptable in fast-paced environments.
I don't just manage tasks; I take full ownership of your workflow—from refining SOPs and identifying recurring issues to liaising with warehouse partners. Whether it’s managing high-volume phone and
Core Competencies & Tech Stack:
Customer Support: Expert Phone &
Operations & Automation: SOP development, workflow optimization, and CRM automation (GoHighLevel).
Digital Marketing: Familiar with SEO, Google Analytics, Social Media Management, and
Productivity: Advanced Microsoft Powerpoint/Excel and Google Workspace.
I am a "people-person" who thrives without micromanagement and loves fixing what’s broken. I am quick to learn new tools and eager to apply my expertise to your AI-assisted setup to help your brand scale.
Experience: Less than 6 months
I have managed various social media platforms.
Experience: Less than 6 months
I handled various inquiries through email for an ecommerce business.
Experience: 5 - 10 years
Walking through customer on their online activities. Trouble shooting.
Experience: Less than 6 months
I have supported businesses using this platform for few years.
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