Virtual Assistant(Appointment Setter, Cold Caller, CSR)

Overview

Looking for full-time work (8 hours/day)

at $4.89/hour ($940.80/month)

College Level

Last Active

June 26th, 2026 (yesterday)

Member Since

February 21st, 2020

Profile Description

Experienced professional with nearly five years in customer service and two years as a cold caller/appointment setter, adept at enhancing team performance and achieving targets. Demonstrated proficiency across diverse roles including:

- Cold caller for Solar Company (7 months)
- Appointment Setter for Real Estate Company (1 year)
- Customer Service Representative for Shopify, eBay, Barnes and Noble, and Anthem Blue Cross Blue Shield (total 5 years)

Key Skills & Expertise:

- Proficient in a wide range of software including Gmail, Gorgias, Asana, Slack, Zendesk, Shipstation, Shopify, Amazon Seller Central, Skype, Zoom, Aircall, Grasshopper, Readymode, Mojo, Dialpad, and Calltools.
- Experienced in utilizing Mojo for lead generation via Skip tracing and Neighborhood search, and Readymode for effective appointment setting.
- Skilled in Microsoft Office tools and Google Applications.
- Adept at building and maintaining strong customer relationships, resulting in high lead conversion rates.
- Proven ability to thrive in fast-paced environments while handling multiple tasks efficiently.
- Excellent communication and problem-solving skills, essential for delivering superior service and driving team success.
- Known for empathy, trust-building, and adaptability in managing diverse client interactions.

Known for:

- Building strong customer relationships and generating high-quality leads
- Thriving in dynamic, fast-paced environments through effective multitasking
- Excelling in communication, problem-solving, and team collaboration
- Consistently meeting and exceeding weekly/monthly goals with strong attendance and reliability

I am eager to bring my expertise in customer service, cold calling, and virtual assistance to contribute effectively to your team. With a track record of meeting and exceeding goals, I am committed to delivering results and ensuring operational excellence.