I've been working in the BPO industry for 5 years and I'm knowledgeable about how every phase of it operates.
I'm good at problem-solving and very keen to details. I'm a bit of a perfectionist as I always want to see a clean and smooth outcome with the tasks that I'm assigned to do.
I have 5 years of working experience with outsourcing campaigns. My last employment was for backend support as a Provisioning Specialist in which I worked for all service orders (activation, modification, and cancellation). I had to answer emails and coordinate with different departments to make sure orders are taken care of.
I have experience dealing with both American and Australian consumers for telecommunication companies as CSR and TSR.
My first two years of working experience with BPO were customer service and technical support
Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".
DOES NOT Indicates skill level.
ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake indentity.