Ma.
CSR / E-commerce CS & Cargo-Logistics Accounting Specialist
Verified
Overview
Looking for part-time work (4 hours/day)
at $6.99/hour ($672.00/month)
Associates degree
Last Active
June 26th, 2026 (yesterday)
Member Since
February 8th, 2020
Profile Description
Customer Representative expert with 7 years of experience, with a total of 10 years of work experience.
Managed 40-70 chats daily with 2 concurrencies at a time under one of Australia's Telco company (Telstra), ensuring a positive customer experience during the whole chat journey and an average net promoter score of 8-9.
Received a commendation for resolving a customer complaint involving almost $7000 worth of bill dispute
Achieved and maintained a 95% or higher CSAT and Quality score during employment at the company.
Kept up-to-date and accurate data of over 1000+ customer billing data.
Top Performer / RnR Receiver
My areas of expertise:
Cargo Shipment Tracking
Trucking/Cargo(Logistics) Accounting/Billing Suppor
Complaints Handling
Mobile/Technical Support
Fraud & Sales
Order Processing
Sales
Data Entry
Data Mining
Online Research
Top Skills
Other Skills
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Ibaan, Batangas
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 32%
- Influence: 20%
- Steadiness: 25%
- Compliance: 23%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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