Marchula

Customer Service Representative | Social Media Manager | Virtual assi

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Overview

Looking for full-time work (8 hours/day)

at $3.31/hour ($640.00/month)

Associates degree

Last Active

June 28th, 2026 (11 days ago)

Member Since

January 28th, 2020

Profile Description

Customer Support and E-commerce Virtual Assistant with 5+ years of experience in handling email, chat, social media, and ticket-based support using Zendesk, CRM systems, Shopify, and Amazon Seller Central. Skilled in resolving customer issues, managing orders, processing refunds, and maintaining high SLA compliance with 95%+ customer satisfaction. Experienced in social media management, community engagement, and influencer coordination to support brand growth and customer engagement. Known for fast response times, accuracy, and strong multitasking in fast-paced remote environments.

Top Skills

Experience: 6 months - 1 year

Experience: 1 - 2 years

Other Skills

Experience: Less than 6 months

Experience: 1 - 2 years

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
36
Gender
Female
Website
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Address
Makati
Tests Taken
IQ
Score:  111
DISC
Dominance: 23%
Influence: 14%
Steadiness: 33%
Compliance: 30%
English
C1(Advanced)
Government ID
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