I have 5 years of combined experience in admin support, customer service, sales, and travel operations. I’ve worked with airlines and travel agencies handling bookings, documentation, itineraries, and GDS tools such as TravelSky E-term, Angelite, and travel platforms like Travel Depot and Rakso Travel.
I also have BPO experience as a Web Advisor, providing sales and tech support for website, domain, and hosting services. Additionally, I worked as an Online Casino Dealer, delivering professional customer service and managing real-time client interactions under high-pressure environments.
Currently, I work part-time (2 hours daily) as a Virtual Assistant for a manufacturing business, supporting production schedules, order tracking, client communication, and workflow management using Trello, Slack, and Google Workspace. I am open to additional part-time or full-time opportunities in admin support, customer service, or travel operations.
Skills & Tools:
GDS & Travel Platforms: TravelSky Eterm, Angelite, Travel Depot, Rakso Travel
Tech & Admin: MS Office, Excel, Salesforce, Google Workspace, Trello, Slack, Zoho; document handling,
Customer Service & Sales: Travel & Airline Industry, BPO; lead handling, upselling, client follow-ups
Languages: English & Tagalog--
Open to full-time opportunities.
Experience: 2 - 5 years
Provided friendly and efficient service through calls, messages, and in-person support in various industries.
Experience: 2 - 5 years
Handled customer inquiries, booking confirmations, and follow-ups via email with professionalism and speed.
Experience: 1 - 2 years
Assisted clients with troubleshooting websites and domain-related issues in a remote support setting.
Experience: 1 - 2 years
Created simple, effective logos and visual materials for small business and internal use.
Experience: 1 - 2 years
Familiar with basic site structure and helped review design/layout for clients needing visual feedback.
Experience: 1 - 2 years
Accurately updated records, schedules, and reports using spreadsheets and internal tools.
Experience: 1 - 2 years
Basic understanding of editing, updating, and troubleshooting content on WordPress websites.
Experience: 1 - 2 years
Able to check and interpret basic site traffic and visitor behavior data when needed.
Experience: 6 months - 1 year
Edited short videos and promotional content using user-friendly editing software.
Experience: 1 - 2 years
Managed comments, messages, and basic page activity to maintain online presence.
Experience: 1 - 2 years
Comfortable and confident in handling calls with English-speaking customers.
Experience: 1 - 2 years
Designed flyers, posters, and other materials for internal and external communications.
Experience: 6 months - 1 year
Created mockups and concepts for apparel, especially for events and internal use.
Experience: 2 - 5 years
Organized inboxes, replied to client concerns, and sorted important messages for follow-up.
Experience: 1 - 2 years
Handled schedules, reminders, and admin tasks to support daily operations smoothly.
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