VA  Customer Experience Specialist |Lead Gen

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

July 9th, 2026 (yesterday)

Member Since

January 16th, 2020

Profile Description

VA | Executive Assistant | Customer Experience Specialist

I bring nearly 7 years of experience in customer support and technical assistance, with a proven track record as a customer experience specialist for over a year. I have basic to intermediate knowledge of MS Office applications and technical support, combined with hands-on experience in administrative tasks, including accounting basics, inventory management, and AR invoicing using QuickBooks and InFlow.

I've spent the last six years learning and developing my skills in the industry, working as a customer and technical services representative, operations administrator, and virtual assistant.
I am also passionate about editing photos and videos with Adobe Photoshop and Adobe Premiere.

Key Skills & Experience:

Customer support for apps and websites, including account maintenance, navigation, and reservation assistance

Answering technical queries via email, chat, and phone

Virtual team management through Skype, phone, and email

Managing multiple email accounts and correspondence with high-quality customer care

Data entry and reporting using Excel and Google Sheets

Inventory management and AR invoicing (QuickBooks & InFlow)

Scheduling, process requests, and managing deliverables under strict deadlines

Basic editing of photos and videos (Adobe Photoshop & Premiere)

Flexible, goal-oriented, and professional in high-pressure situations

With my combined experience in customer support, administrative tasks, and technical assistance, I am confident in my ability to excel in any customer service or administrative role, delivering results with dedication and professionalism.