Ryan
Customer Support & Operations Specialist | AU/NZ/US Experience | Excel • Procure
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.98/hour ($960.00/month)
Bachelors degree
Last Active
July 12th, 2026 (today)
Member Since
January 11th, 2020
Profile Description
I'm an Operations Support and Administrative professional with more than 10 years of experience supporting Australian, New Zealand, and US customers, along with several years of hands-on experience in procurement, supplier coordination, documentation, and day-to-day business operations.
I enjoy keeping things organised and making sure nothing falls through the cracks. I can help you manage
I'm comfortable using Microsoft Office, Google Workspace, Excel, Outlook, Canva, ChatGPT, Claude, and basic Zendesk, Freshdesk, and Asana. I'm also a fast learner and can quickly adapt to new tools and processes.
I'm looking for a long-term opportunity where I can become a reliable part of your team, continue learning, and make a positive contribution every day.
You can also view my portfolio here:
Top Skills
Customer Support
Experience: 10+ years
Provided customer and technical support for Australian, US, and New Zealand accounts through email, chat, and phone channels.
Office and Administration » Email Management
Experience: 10+ years
Managed customer communications, support inquiries, quotations, supplier correspondence, and follow-ups across multiple accounts and clients.
Office and Administration » Administrative Support
Experience: 2 - 5 years
Managed quotations, invoicing, supplier coordination, records management, and day-to-day business administration while operating a medical equipment trading business.
Other Skills
Professional Services » Management Services » Property Management
Experience: 2 - 5 years
Managed booking tracking, guest coordination, expense monitoring, reporting, and operational support for a short-term rental property.
Office and Administration » Microsoft Excel
Experience: 10+ years
Built and maintained tracking systems, reports, pricing tools, and operational spreadsheets using formulas, automation, and structured workflows.
Office and Administration » Google Sheets
Experience: 5 - 10 years
Developed operational dashboards, financial tracking systems, booking trackers, and reporting tools for business and property management.
E-Commerce » Logistics Management
Experience: 2 - 5 years
Coordinated with suppliers, requested quotations, negotiated pricing, tracked orders, and maintained business relationships.
Professional Services » Management Services » Administrative Management
Experience: 2 - 5 years
Organized, maintained, and reported business data, operational records, bookings, expenses, and supplier information.
Customer Support » Technical Support
Experience: 10+ years
Assisted customers with technical issues, troubleshooting, account support, and service-related concerns across multiple international accounts.
Office and Administration » Documentation
Experience: 5 - 10 years
Created organized workflows, tracking systems, business records, and process documentation to improve consistency and efficiency.
E-Commerce » Order processing
Experience: 2 - 5 years
Professional Services » Management Services » Business Management » Procurement
Experience: 2 - 5 years
Sourced products, requested supplier quotations, coordinated purchasing activities, and monitored order fulfillment.
Office and Administration » Data Management
Experience: 2 - 5 years
Organized, maintained, and reported business data, operational records, bookings, expenses, and supplier information.
Research
Experience: 5 - 10 years
Conducted supplier sourcing, product research, pricing comparisons, and information gathering to support procurement and business operations.
Basic Information
- Age
- 39
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 33%
- Influence: 34%
- Steadiness: 28%
- Compliance: 5%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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